Effective Date: August 1, 2025

Bickert Management Inc. ("BMI", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our Zoho Commerce store and associated contact forms.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Contact Information: Name, email, phone number, company name and other data submitted via forms.

• Project Information: Details submitted during consultations or demo requests, including business goals or system needs.

• Usage Data: Standard web analytics including IP address, browser type, pages visited and session duration.

We do not collect or store sensitive financial data directly on our platform.

2. How We Use Your Information

Your information is used to:

• Respond to inquiries and provide demo consultations

• Deliver services and manage implementation projects

• Personalize communications and follow-up interactions

• Improve our service offerings and website performance

We may also use anonymized, aggregated data for internal analytics and strategy refinement.

3. Data Storage and Protection

All data collected through forms and contact submissions is securely stored via Zoho's infrastructure, which adheres to global security standards and encryption protocols. Access is limited to authorized BMI team members only.

4. Cookies and Tracking

Our site may use cookies for improved user experience, session retention and analytics. You may choose to disable cookies via your browser settings.

5. Third-Party Services

We may use trusted third-party tools, such as Zoho CRM, Zoho Forms or analytics platforms to process form submissions, bookings, or email outreach. These services adhere to their own privacy policies and do not share your information beyond contracted processing.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law. You may request data deletion by contacting us directly.

7. Your Rights

You have the right to:

• Access, correct or delete your personal data

• Withdraw consent to communication at any time

• Request how your data has been used

To exercise these rights, email us at info@bickertmanagement.com.

8. Data Sharing

We do not sell or rent your information to third parties. We only share data:

• With internal team members involved in your project

• With third-party Zoho services necessary for project execution

• When required by law or to protect legal rights

9. External Links

Our website may link to external case studies, demos, or Zoho service pages. We are not responsible for the privacy practices of those third-party websites.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be posted on this page with the effective date.

12. Contact Us

If you have questions about this policy or how your data is handled, contact us at: